KATHMANDU, July 26: The Nepal Insurance Authority (NIA), in a bid to implement a digital tracking system in insurance business, has asked insurance companies to implement the system within the next three months.
According to the NIA, it intends to implement a digitized system to make the insurance claims management platform more transparent, accountable, effective and technology-friendly and to ensure that the insured gets information about the status of their claims on time.
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The digital platform will provide step by step tracking from initial claim notification and official document submission through to surveyor assessment, managerial approval, and final fund disbursement. This comprehensive tracking prevents deliberate delays and streamlines overall processing timelines. The NIA has sought to implement the system in all licensed life, non life, and micro insurance companies.
